Umbria Holiday Rentals at 'THIS OLD CONVENT'
Terms and Conditions

Relais L'Antico Convento 'This Old Convent'
Val Racchiusole, n. 467
06019 Umbertide (Perugia), Umbria, Italia
P. Iva 03190520134

Cell. Italy: +39 334.1464680

2012  RELAIS L'ANTICO CONVENTO ('This Old Convent')  

1. Contract
This contract is subject to all conditions set forth herein; and together with the CONFIRMATION for the payment of your deposit or payment-in-full and the e-mailed acceptance of this APARTMENT RENTAL CONTRACT, represents the entire agreement of the parties (Contract). No firm RESERVATION will have been made until the Guest submits an e-mail message of acceptance of the APARTMENT RENTAL CONTRACT together with relevant payment.

2. Payment
Guest shall pay a deposit of 30%, unless otherwise agreed in writing (special offers require 100% payment at time of booking), of the total price for the apartment(s) at  'THIS OLD CONVENT' prior to issuance of the CONFIRMATION. An e-mail copy of your online payment confirmation or your money wire transfer confirmation is your receipt. The deposit is non-refundable UNLESS the management is able to re-book the apartment. Once a 30% deposit is made, then the balance of the contract price shall be paid at least 60 days before the rental date. If a deposit, the full contract price, or any portion there of is not paid within the times as set forth above, then  'THIS OLD CONVENT'  may treat the Contract as terminated and resell the apartment(s) and any other facilities or services included with the apartment(s). If booking within 60 days of the rental date or taking advantage of any early payment discounts, the whole contract price shall be paid prior to issuance of CONFIRMATION and will be non-refundable. WE STRONGLY RECOMMEND THAT YOU TAKE OUT TRAVEL INSURANCE.

3. Cancellation Charges
The Guest may cancel this Contract at any time prior to the rental date specified in the INVOICE. The Guest shall give  'THIS OLD CONVENT'  notice of such cancellation in the form of an e-mail. An e-mail reply from  'THIS OLD CONVENT' will be deemed proof of such notification.

4. Transferability
If after paying the deposit or rental amount in full, the Guest is prevented from proceeding with the trip for any reason, the Guest may transfer this booking to a person who satisfies all of the conditions required to book the relevant rental property subject to an administrative charge of Eu.100.00. The Guest must notify 'THIS OLD CONVENT' . immediately by e-mail of the reasons for requiring the transfer. If a transfer is made, then the Guest and the transferee are joint and severally liable to  'THIS OLD CONVENT'  for payment of the full contract price and for any additional costs arising from such transfer. Upon an effective transfer, the transferee will be deemed to have assumed all terms and conditions of this Contract. Transferability is a one time offer.

5. Arrival/DepartureTimes
Guests must arrive at the apartment at  'THIS OLD CONVENT'  between 4 pm and 7pm (except when otherwise agreed in writing), on the day specified. Guests must vacate the property by 10 am on the departure date specified in the Invoice.

DEPARTURE PROCEDURE: We respectfully remind you that it is a standard requirement that on departure the property is vacated on time and left in a satisfactory condition. Essentially this comprises completing all washing up, removing rubbish, paying for any breakages or damages and leaving the property in a reasonably clean and tidy condition. Failure to comply will regretfully incur charges of Eu. 30.00. per apartment this refers to the kitchen only.

6. Party Size
Only the Guest and total number of guests specified may use the apartment which is the subject of this Contract; and in no event may the number of persons staying at the rental property exceed the number of sleeping places specified in the brochure or website information relating to the property.

7. Animals
In the interest of hygiene, clients may not bring animals to the property.

8. Security Deposit
A fully-refundable security deposit of Eu. 150.00 per apartment (Eu. 1000.00 for the entire complex) is payable in CASH or TRAVELLERS CHEQUES (in the currency of your country are acceptable) upon arrival at 'THIS OLD CONVENT' . The owner reserves the right to refuse entry to anyone refusing to pay the above-mentioned deposit. Any loss or damage caused by a failure to respect the property, fixtures or fittings will be deducted by the Property Owner from your security deposit.

9. Property Inspection
Upon arrival, the Guest should inspect the apartment and consult the apartment inventory. If any problem(s) relating to the rental property exists, the Guest must notify the Property Owner/Manager immediately so that the problem can be corrected. The Property Owner/Manager will do everything possible in order to timely rectify any problem with the apartment.

10. Liability
 'THIS OLD CONVENT'  shall not be liable for any accident which may occur relating to this Contract and the rental property which is the subject of this Contract; or for any injury, damage or loss of personal objects, monies , etc. whatsoever or however caused, except insofar as the injury, damage or loss is caused by the direct negligence of  'THIS OLD CONVENT'  or that of its employees.

If  'THIS OLD CONVENT'  is forced to cancel your booking due to a force majeure event/natural disaster or due to the actions of other parties, we will refund in full any money you have already paid us as full and final settlement. Please be assured that in this unlikely event, we will assist you to find alternative accommodation. It is a condition of renting the Property that you have adequate holiday and personal insurance cover. We take no responsibility for personal injury or damage to personal belongings unless caused by our direct willful negligence. Our liability under this agreement is limited to the Rental price.

11. Included in the Contract Price
The contract price includes: a. The apartment at  'THIS OLD CONVENT'  and any facilities and/or services expressly included in written information provided by 'THIS OLD CONVENT' .; b. bed linens and one hand, face and bath towel per person are provided on a weekly basis (mid-week change of towels at EXTRA COST); please bring your own pool towels or rent from us @ Eu. 3.00; and c. normal use of electricity and water. No travel arrangements, insurance, maid service, food or other services or facilities are included in the contract. (As a courtesy, we provide a small amount of salt, pepper, white sugar and one roll of toilet paper, and a couple of small hand soaps to for your convenience upon arrival.

12. Extra charges
:Cost of central heating when needed, November to March (some years part of April and October). Ask for rates.

13. Swimming pool

(1.5 meters deep through out) availability is from late May to late September unless otherwise stated. There is no lifeguard on duty and all guests swim and avail themselves of the pool, hot tub and pool area at their own risk. Children must be attended by an adult at all times. No glass or sharp objects are permitted near the pool.

14. Payable Locally
Items payable locally at time of use may include: clothes washing machine and dryer which are available for all guests at a charge of Eu. 8.00. per load (laundry detergent included); firewood can be supplied at EXTRA cost. If additional services, such as daily maid service are desired, the request for such services must be made IN WRITING AT THE TIME OF BOOKING the charge is Eu. 10.00 per person per day.

15. Smoking Policy
There is NO smoking allowed in any indoor areas.

16. Acceptance & Payment
By e-mailing this contract back to  'THIS OLD CONVENT'  at you agree to accept and abide by the terms and conditions of this contract. Further, you acknowledge having been fully apprised of all information regarding the rental property. Please note, for any communication and/or correspondence, Il Convento Mincione will only correspond with and direct all communications to the Client signing below.


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Contact Info:
Relais L'Antico Convento
('This Old Convent') Val Racchiusole, n. 467
06019 Umbertide (Perugia) Umbria, Italy


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